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Frequently Asked Questions
Everything you need to know about Cloud 9 Slime and The Slime Sisters.
Ordering & Shipping
Yes! Orders over $50 ship free within the US. For orders under $50, a flat shipping rate applies at checkout.
We ship Monday through Friday. Orders placed before noon CT typically ship the same day. Orders placed on weekends ship the following Monday.
Currently we ship within the United States only. International shipping may be added in the future — subscribe to our email list to be the first to know.
We process orders quickly, but reach out to us immediately at our contact page and we'll do our best to help before your order ships.
The Slime
Our slimes are handmade with non-toxic ingredients. We recommend supervision for children under 5, and all slime should be kept away from mouths. Always wash hands before and after play.
When stored properly in an airtight container at room temperature, our slimes last 3–6 months. Keep it out of direct sunlight and away from heat to extend the life of your slime.
Store your slime in its original container with the lid sealed tight. Keep it at room temperature — never refrigerate or freeze. If your slime gets a little stiff, a drop of lotion or water can help restore its texture.
Too sticky? Add a tiny drop of activator (like our Activator 8 oz.) and knead it in slowly until it reaches your desired texture. Too stiff? Knead the slime with warm hands for a few minutes — body heat is usually enough to bring it back to life.
We make a wide variety including cloud slime, clear slime, glossy slime, butter slime, and crunchy slime — plus seasonal and limited-edition textures. Every batch is handcrafted by Ava, Amelia, and Aria right here in Wichita, KS.
Slime Parties
The Slime Sisters host hands-on slime-making parties for birthdays, school events, and group gatherings in the Wichita, KS area. Kids get to mix, customize, and take home their own handmade slime. Book a party here.
We recommend booking at least 2–3 weeks in advance to secure your date. Weekend slots fill up fast, especially during the school year. Submit a booking request here.
We're based in Wichita, KS. Slime parties are available in the Wichita area. Our online shop ships nationwide across the US.
Returns & Issues
Because our slimes are handmade and perishable, we don't accept returns. However, if your order arrives damaged or there's an issue with your slime, contact us within 7 days of delivery and we'll make it right.
We're so sorry! Take a photo of the damage and reach out to us through our contact page within 7 days. We'll get a replacement sent out to you right away.
Still have questions? We'd love to hear from you.
Contact The Slime Sisters →